Learning from You
Every June, the Idaho Nonprofit Center completes an annual membership survey to help make changes to our programs and services in the interest of serving our members and the nonprofit sector - to the very best of our ability.
The 2017 survey results highlighted that we have made significant strides in providing value to your membership investment in us. It also indicated that, as a whole, our nonprofits value our advocacy efforts.
We understand that you also face challenges in accessing your membership benefits, whether it’s knowing what they are, how to access them, or lack of training in your area. We hear you and are working to bridge the gap distance creates. By forming strategic partnerships and continuing to support our now biannual membership orientation (past orientations can be viewed anytime) we hope to lessen these obstacles.
We also ask, every year, what topics are important to you for professional development and training. That information is used to choose conference breakout sessions, trainings, and Regional Forum topics.
On behalf of our Board of Directors and staff, we want to say thank you to all who completed the survey. Your feedback helps drive critical decisions we make every day on how to serve Idaho's nonprofit sector.
A few themes emerged when we compared your responses from 2016 to 2017:
Membership & Engagement – We are working on better follow-up and a more welcoming presence to our new members including welcome packets, a survey after three months, and to ensure you can access and use your benefits. We will continue to find ways to engage our existing members as well by continuing to deliver the programs, services, and resources our nonprofits need.
Training & Professional Development – For the past two years our members have indicated a strong desire for ask-an-expert calls. In October we will be launching our monthly Call and Expert for members only. Topics will include insurance, advocacy, legal, fundraising, and more. We will use your priority topics to choose the experts we introduce. We will also be adding at least one training per month, most often via webinar to help us reach all of Idaho.
Peer to Peer Interaction – We also have seen an increased desire to interact with peers. To that end, we have already launched a listserv opportunity for members of the Center. Click here for more information on how you can interact with your peers in a virtual environment. At every possible convening, we are ensuring our nonprofits with intentional/structured networking to help you form those connections you want. We also hope to identify a way to support social connections outside of your work day in all communities. We will continue to support regional nonprofit networks that are formed, or forming, all over the state.
The feedback we receive from you is vital. I know that it seems like “just another survey” when we ask for your opinions, but I hope you know that we are here, we are listening, and sincerely want to hear from you. You are important to us.
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