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Frequently Asked Questions

8/27/2020

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What technology do I need?
  • Required technology
    • Computer, laptop, or tablet
    • Reliable internet
  • Additional preferred technology
    • Smartphone: to download the Whova app
    • Microphone: so other attendees can hear you voice during networking opportunities (could also use the call in feature through a phone)
    • Camera: so other attendees can see your smiling face during networking opportunities

Who do I contact with technical issues? 

  • First, visit the Tech Support page to see if you can troubleshoot it yourself
  • If you are running into complications regarding Whova:
    • [email protected]
  • Other complications or questions: 
    • [email protected]
    • 208-424-2229


 Where do I find…?
  • Keynote, breakout session, table talks, etc
    • You can find just about everything in the Agenda
  • My profile
    • This feature is on the Whova app
  • View the tech run through where we explore all features 
  • When in doubt, push all the buttons
    • You cannot break anything so don’t be afraid to explore!

The session hasn’t started yet
  • Try refreshing your page and/or re-logging into Whova. You may have accessed it before the speakers logged in.

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Mailing address: 
​5257 W Fairview Avenue, Suite 260
Boise, ID 83706
[email protected]
(208) 424-2229
​​

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The Idaho Nonprofit Center is a 501(c)(3) charitable organization. ​Our mission is to educate, advocate, and collaborate in support of stronger nonprofits. 
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